Playacar Palace - Playa del Carmen

ex. Playacar Palace Wyndham Grand Resort

Bahia Del Espiritu Santo, Esq. Abraira De Arriva, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Playacar Palace - Playa del Carmen

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Coffee shop

Picnic area/ Tables

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The intimate 5-star Playacar Palace features 24-hour room service, housekeeping and wake up service. Featuring Italian architecture, the hotel occupies a 5-story building opened in 1993.

The hotel is set within a 10-minute walk from the city center. The venue is close to the white beach with outdoor chaise lounges, umbrellas and towels.

Church of Guadalupe is 3.2 km from the hotel and 5th Avenue is about 2.8 km away.

The hotel's exceptional location offers to get to Cancun International airport in 60 minutes by car.

Rooms

The non-smoking rooms at Playacar Palace come with a mini bar, climate control, a private safe, a balcony and an iPod dock. Some of the guestrooms have a stunning view of the Caribbean Sea. Guests can also use a dishwasher and coffee/tea makers.

Eat & Drink

Those staying at Playacar Palace can sit down to a tasty breakfast. Local dishes are served in the renowned restaurant on site. The attractive snack bar offers billiards, board games and Wi-Fi. The café Coffee Stop is 10 minutes’ walk away.

Services

Guests can benefit from car and bicycle rentals available at the hotel.

Relax

The on-site entertainment comprises live music and live performances. The hotel offers a gym, yoga classes and a fitness centre for active guests.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   5.  Number of rooms:   201.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Lobby
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving
  • Boating
  • Outdoor tennis court
  • Handball
  • Volleyball
  • Bocce
  • Golf course
  • Billiards/ Pool tables
  • Table tennis

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Swim-up bar
  • Poolside snack bar
  • Picnic area/ Tables
  • Coffee/Tea in lobby
  • Catering service
  • Free breakfast

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Live entertainment
  • Garden area
  • Barbeque grills
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Ocean view
  • Resort view

Room facilities

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Paid mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • In-room jacuzzi
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator
  • Microwave

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 3 years
Existing bedding FREE
Extra bed USD 355
Children above
3 years or adults
Extra bed USD 355
One child
Extra bed USD 60
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Playacar Palace - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Bahia Del Espiritu Santo, Esq. Abraira De Arriva, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    3300 ft
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    201

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenPlayacar Palace

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Governor Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
Room Description:

Standard|DOUBLE GOVERNOR

Playacar Palace photos Room GOVERNOR SUITE
Governor Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
Club Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Standard|Double Club Room

Club King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Butler service
Room Description:

Standard|Club Room, 1 King Bed, Concierge Service

Playacar Palace photos Room Deluxe Resort View
Special Twin Room
Resort view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Ironing facilities
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
Room Description:

Standard|Resort View Special

First-Floor Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Ground Floor Room

Standard Upper Floors King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Take your experience to the next level with the Concierge Level suites, located on the top 3 floors with ocean views and king beds. In addition to the standard amenities, guests staying in these rooms will also enjoy the following amenity upgrades: - Apple TV with WiFi connection and special apps including, iTunes, Netflix and more.- DVD and CD player- L’OCCITANE bath amenities- Aromatherapy and pillow menu- Two 25-minute massages at the Beach/Spa (location varies)- Espresso/American coffee maker- Alarm clock/radio/iPod dock- CHI hair dryer & flat iron- 24-hour room service from select restaurant to create a “Special Menu”- Nightly Petit Fours with your turndown service- Exclusive concierge phone service- Early check-in & late check-out (subject to availability)  

Oceanfront King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|Suite, 1 King Bed, Oceanfront (Sand Suite)

Suite
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Suite|Suite with Double bed

Oceanfront Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Sand Suite Ocean Front

Playacar Palace photos Room
Upgraded Two Room Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • 24-hour room service
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Ironing facilities
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
Room Description:

This room offers upgraded amenities, espresso maker, and 24 hour room service. Please note, children are not allowed in this room type.

Playacar Palace photos Room SUPERIOR DELUXE
Superior Deluxe Room
Ocean view
  • Max occupancy:

    7 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Bathtub
    • Balcony
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Turndown service
  • Bathroom:Hair dryer
  • Toiletries
  • Bedding:Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • iPod docking station
  • CD player
  • Radio
Room Description:

Deluxe|Superior Deluxe Room Partial Ocean View

Playacar Palace photos Room
Superior Single Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hot tub
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Media:TV
Room Description:

Deluxe|Luxury Superior Room

Playacar Palace photos Room
Superior Flat
Ocean view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Balcony
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Jacuzzi
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

This room features partial ocean views, a spa tub, flat-screen TV with satellite channels and DVD player. There is a CD player and free Wi-Fi, a telephone, alarm-clock radio, iPod docking station, coffee maker and a minibar. The private bathroom has a shower, bathrobes, slippers, hairdryer. It also has ironing facilities and digital safe (accommodates laptop). Individual controlled air conditioning. Wheelchair accessible rooms available. Nonsmoking rooms available.

Playacar Palace photos Room
Deluxe Room
Resort view
  • Max occupancy:

    7 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Bathtub
    • Balcony
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • CD player
Room Description:

Deluxe|Deluxe Room, Resort View

Deluxe Suite
Ocean view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • 24-hour room service
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Turndown service
  • Bathroom:Bathrobe
  • Toiletries
  • Dining:Mini-bar
  • Media:Television
Room Description:

Relax on your private balcony while enjoying the breeze coming off the Caribbean waters. The Deluxe Resort View suite offers everything you need to feel at home including a welcome bottle of wine to toast your arrival in paradise, full mini-bar, Smart TV with YouTube, vTuner and Weather Channel, and plush bathrobes for you to relax in. Room also features: - Double Whirlpool Tub - Private bath w/ shower only - Balcony with two chairs and a table - Liquor Dispenser with premium brands - Purified Water - CHI Bath Amenities - Digital safe (laptop size) - Individually-controlled A/C - Iron/ironing board - 24-hour room service & Turndown Service *This category does not include any type of ocean view rooms. Please Note: Children Fees Children 0 to 3 years of age stay free. Children 4 to 17 years pay the

Honeymoon King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|Honeymoon Suite, 1 King Bed

Playacar Palace photos Room HONEYMOON SUITE
Honeymoon Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
Luxury Double Room
Resort view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Deluxe|Luxury Room

Playacar Palace Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

Places of interest

  • Terminal foránea de autobuses ADO3300 ft
  • Plaza Quinta Alegria3700 ft
  • Kool Beach Club1.0 mi

Monuments and Landmarks

  • ADO International Bus Station1000 ft
  • Disabled-friendly beach1000 ft
  • 28 de Julio Square2700 ft
  • Church of Guadalupe2.0 mi

Golf courses and Country clubs

  • Mahi Golf Course1.4 mi

Marina

  • Playa del Carmen Maritime Terminal700 ft

Local attractions

  • Xaman Ha Aviary1.3 mi
    Paseo Xaman-Ha, Playa del Carmen
  • Temazcal Natura2.1 mi
    Monte de los Cibeles, Playa del Carmen
  • Cenote Chaak Tun2.7 mi
    Av. Juarez, Playa del Carmen
  • Sian ka'an Jeep Tour Expedition2.1 mi
    Monte de los Cibeles, Playa del Carmen
  • Casa Cenote2.2 mi

Near the hotel

  • Riviera Art Gallery3700 ft
    20th Street between 5th Av. & 10th Av., Playa del Carmen
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      5
    • Number of rooms:
      201

    Hotel Awards

    MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenPlayacar Palace

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge

    Hotels nearby
    Cities nearby

    Playacar Palace Reviews

    Guest reviews are submitted by our customers after their stay at Playacar Palace

    Average guest rating

    9.0out of 10
    Superb
    Based on 73 reviews

    Rating by category:

    Dining
    9.0
    Rooms
    9.5
    Service
    9.6
    Value
    8.4
    Location
    9.9

    Guest reviews

    • Connie
      June  2016
      8.6

      Relaxed, pampered vacation, excellent level of service, almost all of the staff seem to be genuine in their desire to be kind to all guests.

      Great room, beautiful views, great food, wonderful service. Special appreciation to Miguel and July and the manager in the Italian restaurant, Porfirio and Olivia in International restaurant, concierge Selene, Susana in nail salon, Cristal in lobby bar. Really enjoyed the guitar player and the tenors. Took ferry to Cozumel and rented a jeep to tour island, great day with good food at the Palace there.

      Sometimes was very noisy at the pool and some guests played their own loud music at pool and on beach, would have appreciated if that had not been allowed. We were told that we could have a higher end of alcohol in our room, asked several times, it never arrived. My husband walked down to the bar and asked for it, it was not displayed behind the bar. A little disappointed since it had been promised but not a deal breaker, certainly were lots of available drinks.

    How to reach hotel

    hotel Playacar Palace - Playa del Carmen Playa del Carmen location
    Show big map »

    Hotel Address:

    Bahia Del Espiritu Santo, Esq. Abraira De Arriva, Playa del Carmen, Mexico, 77710

    Get directions
    City Center
    • Playa del Carmen
      3300 ft
    Airports
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      5
    • Number of rooms:
      201

    Hotel Awards

    MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenPlayacar Palace

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge