Playacar Palace - Playa del Carmen

ex. Playacar Palace Wyndham Grand Resort

Bahia Del Espiritu Santo, Esq. Abraira De Arriva, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Playacar Palace - Playa del Carmen

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The intimate 5-star Playacar Palace features 24-hour room service, housekeeping and wake up service. Featuring Italian architecture, the hotel occupies a 5-story building opened in 1993.

The hotel is set within a 10-minute walk from the city center. The venue is close to the white beach with outdoor chaise lounges, umbrellas and towels.

Church of Guadalupe is 3.2 km from the hotel and 5th Avenue is about 2.8 km away.

The hotel's exceptional location offers to get to Cancun International airport in 60 minutes by car.

Rooms

The non-smoking rooms at Playacar Palace come with a mini bar, climate control, a private safe, a balcony and an iPod dock. Some of the guestrooms have a stunning view of the Caribbean Sea. Guests can also use a dishwasher and coffee/tea makers.

Eat & Drink

Those staying at Playacar Palace can sit down to a tasty breakfast. Local dishes are served in the renowned restaurant on site. The attractive snack bar offers billiards, board games and Wi-Fi. The café Coffee Stop is 10 minutes’ walk away.

Services

Guests can benefit from car and bicycle rentals available at the hotel.

Relax

The on-site entertainment comprises live music and live performances. The hotel offers a gym, yoga classes and a fitness centre for active guests.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   5.  Number of rooms:   201.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Diving
  • Boating
  • Tennis court
  • Handball
  • Volleyball
  • Bocce
  • Golf course
  • Billiard tables
  • Table tennis

Services

  • Airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Catering service
  • Free breakfast

Meeting facilities

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • Garden area
  • Barbeque grills
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Ocean view
  • Resort view
  • Partial View

Room facilities

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer

Self-catering

  • Refrigerator

Media

  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • CD player
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Pets

Pets are not allowed.

How to reach hotel

hotel Playacar Palace - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Bahia Del Espiritu Santo, Esq. Abraira De Arriva, Playa del Carmen, Mexico, 77710

Get directions
City Centre
  • Playa del Carmen
    3300 ft
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    201

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenPlayacar Palace

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Governor Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Standard|DOUBLE GOVERNOR

Playacar Palace photos Room GOVERNOR SUITE
Governor Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Suite|Suite Governor

Club Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Standard|Double Club Room

Club King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Butler service
Room Description:

Standard|Club Room, 1 King Bed, Concierge Service

Playacar Palace photos Room
Double Room
Resort view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Ironing facilities
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
Room Description:

Standard|Resort View Special

First-Floor Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Ground Floor Room

Standard Upper Floors King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Take your experience to the next level with the Concierge Level suites, located on the top 3 floors with ocean views and king beds. In addition to the standard amenities, guests staying in these rooms will also enjoy the following amenity upgrades: - Apple TV with WiFi connection and special apps including, iTunes, Netflix and more.- DVD and CD player- L’OCCITANE bath amenities- Aromatherapy and pillow menu- Two 25-minute massages at the Beach/Spa (location varies)- Espresso/American coffee maker- Alarm clock/radio/iPod dock- CHI hair dryer & flat iron- 24-hour room service from select restaurant to create a “Special Menu”- Nightly Petit Fours with your turndown service- Exclusive concierge phone service- Early check-in & late check-out (subject to availability)  

Suite
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
Room Description:

Suite|Suite with Double bed

Oceanfront Suite
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Suite|Sand Suite Ocean Front

Upgraded Two Room Room
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

This room offers upgraded amenities, espresso maker, and 24 hour room service. Please note, children are not allowed in this room type.

Playacar Palace photos Room SUPERIOR DELUXE
Superior Deluxe Room
Ocean view
  • Max occupancy:

    7 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Bathroom:Bathroom
  • Hair dryer
  • Bedding:Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Deluxe|Superior Deluxe Room Partial Ocean View

Playacar Palace photos Room
Superior Double Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds or 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hot tub
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Media:TV
Room Description:

Deluxe|Luxury Superior Room

Superior Flat
Ocean view
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

This room features partial ocean views, a spa tub, flat-screen TV with satellite channels and DVD player. There is a CD player and free Wi-Fi, a telephone, alarm-clock radio, iPod docking station, coffee maker and a minibar. The private bathroom has a shower, bathrobes, slippers, hairdryer. It also has ironing facilities and digital safe (accommodates laptop). Individual controlled air conditioning. Wheelchair accessible rooms available. Nonsmoking rooms available.

Playacar Palace photos Room
Deluxe Room
Resort view
  • Max occupancy:

    7 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Terrace
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Satellite TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Relax on your private balcony while enjoying the breeze coming off the Caribbean waters. The Deluxe Resort View suite offers everything you need to feel at home including a welcome bottle of wine to toast your arrival in paradise, full mini-bar, Smart TV with YouTube, vTuner and Weather Channel, and plush bathrobes for you to relax in. Room also features: - Double Whirlpool Tub - Private bath w/ shower only - Balcony with two chairs and a table - Liquor Dispenser with premium brands - Purified Water - CHI Bath Amenities - Digital safe (laptop size) - Individually-controlled A/C - Iron/ironing board - 24-hour room service & Turndown Service *This category does not include any type of ocean view rooms. Please Note: Children Fees Children 0 to 3 years of age stay free. Children 4 to 17 years pay the

Deluxe Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Relax on your private balcony while enjoying the breeze coming off the Caribbean waters. The Deluxe Resort View suite offers everything you need to feel at home including a welcome bottle of wine to toast your arrival in paradise, full mini-bar, Smart TV with YouTube, vTuner and Weather Channel, and plush bathrobes for you to relax in. Room also features: - Double Whirlpool Tub - Private bath w/ shower only - Balcony with two chairs and a table - Liquor Dispenser with premium brands - Purified Water - CHI Bath Amenities - Digital safe (laptop size) - Individually-controlled A/C - Iron/ironing board - 24-hour room service & Turndown Service *This category does not include any type of ocean view rooms. Please Note: Children Fees Children 0 to 3 years of age stay free. Children 4 to 17 years pay the

Honeymoon King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 2 Single beds

  • Check Prices
Room Description:

Suite|Honeymoon Suite, 1 King Bed

Playacar Palace photos Room HONEYMOON SUITE
Honeymoon Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Bathroom:Bathroom
  • Dining:Fridge
  • Media:TV
  • Radio
Luxury Double Room
Resort view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Deluxe|Luxury Room - Resort View

Playacar Palace Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

Places of interest

  • Terminal foránea de autobuses ADO3300 ft
  • Plaza Quinta Alegria3700 ft
  • Kool Beach Club1.0 mi

Monuments and Landmarks

  • Disabled-friendly beach1000 ft
  • ADO International Bus Station1000 ft
  • 28 de Julio Square2700 ft
  • Church of Guadalupe2.0 mi

Golf courses and Country clubs

  • GolfCourse(Mahi)1.4 mi
  • Mahi Golf Course1.4 mi

Marina

  • Playa del Carmen Maritime Terminal700 ft

Local attractions

  • Chile Verde1.1 mi
    Calle 20 nte. Lote 12 A Manzana 82
  • Wayan Natural Wear1.2 mi
    Avenida 5, Norte 119
  • Cenote Chaak Tun1.3 mi
    Av. Juarez, Playa del Carmen
  • Plaza Playacar1.1 mi
    Mza. 25 Fracc. 4 Paseo Xama-ha
  • Galeria Lamanai1.2 mi
    Km 104 Carretera Federal Playa de Akumal, Tulum

Near the hotel

  • Nuestra Senora del Carmen Catholic Church1100 ft
    15th Ave. and 12th St. Downtown
  • Quinta Avenida2900 ft
    Quinta avenida, Playa del Carmen
  • Yoga By the Way - Private Lessons3000 ft
    Calle 26, Nte. #128/ 5 y 10
  • Epicurean Chef Services3300 ft
    Playa del Carmen
  • Sun Jaguar2000 ft
    5th Avenue 4th and 6th Streets
  • Galeria de Arte 5ta Avenida2900 ft
    5ta Avenida
  • 5th Avenue (Avenida 5)3300 ft
    Playa del CarmenMexico
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    201

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenPlayacar Palace

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Hotels nearby
Cities nearby

Playacar Palace Reviews

Guest reviews are submitted by our customers after their stay at Playacar Palace

Average guest rating

9.0out of 10
Superb
Based on 73 reviews

Rating by category:

Rooms
9.5
Service
9.6
Value
8.4
Location
9.9
Dining
9.0

Guest reviews

  • Connie
    June  2016
    8.6

    Relaxed, pampered vacation, excellent level of service, almost all of the staff seem to be genuine in their desire to be kind to all guests.

    Great room, beautiful views, great food, wonderful service. Special appreciation to Miguel and July and the manager in the Italian restaurant, Porfirio and Olivia in International restaurant, concierge Selene, Susana in nail salon, Cristal in lobby bar. Really enjoyed the guitar player and the tenors. Took ferry to Cozumel and rented a jeep to tour island, great day with good food at the Palace there.

    Sometimes was very noisy at the pool and some guests played their own loud music at pool and on beach, would have appreciated if that had not been allowed. We were told that we could have a higher end of alcohol in our room, asked several times, it never arrived. My husband walked down to the bar and asked for it, it was not displayed behind the bar. A little disappointed since it had been promised but not a deal breaker, certainly were lots of available drinks.

How to reach hotel

hotel Playacar Palace - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Bahia Del Espiritu Santo, Esq. Abraira De Arriva, Playa del Carmen, Mexico, 77710

Get directions
City Centre
  • Playa del Carmen
    3300 ft
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    201

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenPlayacar Palace

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge